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“A suite of tools and products and services that really enable SMBs to get access to the types of financial automation that used to only be in the hands of big companies, but bringing those tools to SMBs in a way that's purpose built for them.”
In this episode of Entreprenista we dive deep into the world of small and mid-sized business (SMBs) support with Sarah Acton, Chief Customer Officer at BILL. Join host Stephanie Cartin as she uncovers Sarah's incredible journey from small business owner to corporate leader, highlighting her passion for forging close relationships with customers and championing women founders.
With a focus on resilience and resourcefulness, Sarah offers actionable advice for new founders and seasoned entrepreneurs alike. Discover how building trust and consistently supporting your customers can lead to long-term relationships.
Exclusive for Entreprenistas
Head to entreprenista.com/solutions to get 25% off subscriptions exclusively for Entreprenistas
What we talked about:
Introducing Sarah and BILL [2:45]
Sarah’s process for implementing customer requested features [13:30]
The importance of asking for help [18:30]
The power of being a people-first business [24:30]
Connect with Sarah:
Join our Entreprenista League community of women founders! You’ll have access to a private community of like-minded Entreprenistas who are making an impact in business every day, special discounts on business products and solutions, exclusive content, private events, the opportunity to have your story featured on our website and social channels, and access to Office Hours with top founders who have been on our show! We can’t wait to welcome you, support you, and be part of your business journey!
Curious about joining the Entreprenista League? Sign up here for a free info session.
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Guests
Sarah Acton
Hosts
Stephanie Cartin
Stephanie Cartin is a serial entrepreneur, investor, podcast host, community builder, and a champion for women founders. She created the Entreprenista League, a community for women founders, to provide resources and support necessary at all business stages. She’s also the Co-founder of Socialfly, one of the first social media marketing agencies, as well as Entreprenista Media and Pearl Influential Capital which was recently acquired by Cherub. Stephanie has shared her journey managing her health challenges with Multiple Sclerosis, Infertility, and a complicated pregnancy and is an advocate for women going through similar challenges. Her story and businesses have been featured on the Today Show, Bloomberg and Forbes. Consider Stephanie your biggest business cheerleader.
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